Work accident compensation claims – a simple guide

Work accident compensation claims - a simple guide

To start your work accident claim, call our Personal Injury Solicitors on FREEPHONE 0800 1404544, have a look at our main website at, or visit our specialist compensation claims website at – for FREE initial phone advice, a FREE 1st interview and No Win No Fee representation.

In this video Work Accident Solicitor Anthony Pownall explains how to make a claim for a work accident. (Part 2 of 2)

“What do I need to be successful?”

In order to be successful with your claim an injured person has to establish that somebody else is to blame, so there has to be a foreseeable risk of harm or injury or a breach of a statutory regulation. An example of that would be, manual handling regulations which require training on manual handling and various other regulations, display unit equipment regulations, things like that.

“What about loses and expenses?”

Evidence will also be obtained to support all of your other losses which might include, lost earning, private medical treatment, additional transportation costs, any other losses or expenses you have incurred. This evidence will include receipts, wages slips and other documentation to prove all of your claim.

“How do claims get settled?”

The majority of claims are settled through negotiation with the employers insurance company, once the evidence has been gathered in about the value of the case, they’ve had the opportunity to investigate who’s responsible for the accident then they will acknowledge the risks involved, make settlement proposals and the solicitor will look at those settlement proposals and see whether they are reasonable or not and how to respond to them.

“How to ascertain the value of a claim?”

The value of the claim is ascertained by the solicitor who looks at the medical reports, looks at the evidence, considers available case law, judicial study support guidelines, and uses experience as well to give a reasonable guidance as to what the court might award so that the person making the claim knows whether an offer from an insurance company is reasonable or not.

“Why should I use a solicitor?”

Statistically there are benefits to trying to do this job yourself, it’s an industry problem in that insurance companies will try and take advantage of claimants who try and deal with matters themselves and of course you need experience of case law and trial experience if need be to actually get the right value for a case. So we always recommend using a solicitor to help with values and negotiations.

“Could I run into trouble with my employer?”

If a person does run into trouble with their employer then the solicitor should come forward and point out to the employer relevant employer legislation and provide protection to the employee against that sort of treatment but it’s a situation that shouldn’t really arise because the employer is insured and it is the insurance company that deals with the claim rather than the employer.

Part 1:

For more info and to get in touch, visit

This video was created by:

Bonallack and Bishop, Solicitors
Rougemont House, Rougemont Close, Salisbury, Wiltshire, SP1 1LY.
Telephone: 01722 422300

5 secrets insurance companies don't want you to know about Personal Injury Claims
Insurance companies go out of their way to encourage people to give them a recorded statement. They do this to help reduce the amount of money they will have to pay on a claim. The reason that recorded statements are so tricky, is that most people think that they won’t hurt their case by giving the adjuster a recorded statement, or they think they have to give a recorded statement or else the insurance company won’t fix their car or pay their bills. But before you give a recorded statement, get the help of a lawyer. Let him tell you if you have to give a statement or not. Let him tell you what questions you do or don’t have to answer.
Here is how and why recorded statements are so dangerous. The questions they ask you are designed to be used against you later. For example, they will ask you what injuries you received from the accident. If you leave out one injury, they will later accuse you of lying, and will say, now you complain of a knee injury, but when we took your recorded statement right after the accident, you did not say anything about a knee injury, so you must be making this up to make a profit from the accident case.
The second biggest way they use a recorded statement against you, is by getting you to guess at an answer about how the crash happened. Or get you to say that you don’t know something about the accident, then later use this against you. For example, they may ask how fast was the guy going who rear ended you. And you might say, I think he was going at least forty-five miles per hour. And you just say this since the crash felt really hard. But later, the facts indicate that the property damage was minor and that his speed was closer to ten to fifteen miles per hour. So then they may say, wow . . . .you were really exaggerating the speed when we took your statement, so, are you now exaggerating your injuries today? See how tricky this can be! Or another example is when they ask you where the other car came from, and you say, I don’t know. They then make up a plausible explanation of why their insured was not at fault since you can’t say what they did wrong. The only reason you answered I don’t know is because you have not had the time to really investigate the whole thing, or see all of the information and evidence. And so when you gave the recorded statement, it was unfair to you since you were not yet fully able to know many things about how the accident happened.
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20 thoughts on “Work accident compensation claims – a simple guide”

  1. Matt Powell, thank you for sharing this info, which most attorneys would charge a fee to share. You are a decent man and bless you for being generous and not being all about making money for advice.

  2. i hit a uhaul truck that pulled out in front of me…other driver was cited..neither driver nor uhaul nor geico wants to take responsibility. i have medical bills and a lawyer for this…i`m wondering who is going to be sued by the lawyer to pay up?

  3. I have surgery in 2008 one and another sergery2009in my country my right leg is broken previous evidence in my file on2016

  4. Im a foreigner from South Korea who is living in the U.S An old lady backing up and hit my car at store parking lot today. Broke the car right side mirror and scratch beside. So just minor accident. She gave me fake phone number intentionally. I tried call the number but her phone was not ringing so I asked her about it. She lied the phone what she is holding…. Thats her son's phone so She cant let me know his phone number. So I took her drive license plate and she ran away. When I called the police station. It was very complicated with my poor English. So I gave it up reporting and asked it to one of my friends. He told me she will lie to police. She will pretend dont know about the car accident. No evidence and no witness. Only her car license plate. What can I do? I feel so bad cuz she looks like a wealthy white grandma who has a nice brand new car. How come lied to a foreigner like her daughter age person to avoid paying little money. Im so mad at her and want justice. Please help me.

  5. i`m wondering what my settlement will be…uhaul truck pulled out in front of me..the guys insurance doesnt want to take responsibility, and the driver didnt report accident to uhaul. the other driver was cited. my car estimate is over $2300…i had to go to chiropractor for 8 weeks for whiplash and shoulder pain…chiro said i`m not getting worse but i`m not getting better. the lawyer has just received the paperwork from chiropractor. i`m wondering who is going to be responsible, uhaul or other drivers insurance, or driver himself?

  6. Thank you. I contacted my lawyer regarding traders insurance. They wont pay for the value of my vehicle and it has taken 2 months for them to tell me all this…

  7. Do they record on the phone without letting you know this call may be recored? I dont remember them saying that

  8. Please help me I have a question, I had a car accident back in 2017 and now is 2019 and one of the owners of the car who was involved in the accident now just sued me, I’m not with the same car insurance I had in the time of the accident, will the car insurance I had at that time will be willing to helping me? In the last paper of the lawsuit it states if you had insurance at the time of the accident, please turn this document over to your insurance company the problem is that I’m not longer with the insurance company I had back then. will this affect me? Also the guy who’s suing I didn’t hit him, it was a chain crash I was the las one to hit, but I didn’t hit him he’s also suing the guy who I hit who happens to be the one who hit him. I hope I make sense.

  9. Dear Mr Matt, Thank you very much for your informative video. Would you mind if describing how to get contact of a reputable attorney to save for later use ?

  10. Hi Matt,i just saw my ime doctor for insurance company today..I saw my gp before,i explained in other videos..but I didn't see the physiotherapy yet.. because my gp didn't specify the time,only let me to book for appointment!so today everything was perfect but the ime doctor say I should have seen the physiotherapist..even though am getting Heald now in ,90percent and am going to see my gp again next week! only the issue of physiotherapy makes me worry I will lose the claim!!can you explain to me please,the circumstances!ti injured my back at work. thanks

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